Legal terms around wallets and access
Our Legal notice explains the conditions attached to opening and using an account, including identity details, phone verification and records connected with DANA, OVO, GoPay, QRIS, virtual account and bank transfer. Where local law permits, you can access the lobby after the required account step is
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completed; otherwise, access depends on local law. Payment records may show a reference, status and review stage so you can match a wallet action with your account history. The notice also explains how policy wording can change, when a restriction may apply and which contact path
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to use if a clause is unclear. We keep the current wording linked near account settings and the cashier area, so you can read it before confirming an account action.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.